If you are unable to book classes it could be for one of the following reasons:


  • You don't have access to the gym you are trying to book a class at
  • You don't have access to the gym at the time the class starts
  • You have an 8-day class booking restriction 

If you don't have access to the gym you are trying to book classes at, you will need to upgrade your membership to include access to the gym. 

If a booking restriction has been applied to your account, you won't be able to book or attend classes until 8 days after the restriction started. To find out when your restriction started, locate the email sent to you titled "Restricted from class..." and your restriction will have begun the day after you received the email.